IT support outsourcing is where an external provider takes responsibility for a company’s IT services. Typically these can include server and network maintenance, PC support, helpdesk provision and application management. Working in partnership with your business, all services are provided under a Service Level Agreement (SLA) and you can choose the level of cover that best suits your needs.
Why Outsource your Projects ?
Computers and related technologies are constantly evolving and, combined with ever changing business requirements, it means businesses need to continually invest. This investment would need to cover both the procurement of new technologies and also the ongoing training of the technology for staff. This is often distracting, expensive and time consuming.
As businesses have become more and more dependent on IT, system up time and security is a day to day must. Demands from your business apply additional pressure for the systems to improve and not just run. So who has the time and the skill to do this?
This increasing complexity means that IT departments ideally need more staff, with more specialist skills and this is where a major expense occurs and where costs could be saved. To address the challenge, many organisations are considering outsourced IT support.
Outsourcing is successful as it enables businesses of all sizes to benefit from the knowledge, expertise and resources of a specialist company. As IT is the core focus of Webbreez, We are able to make much higher levels of investment and attract the most experienced staff. This ensures you receive the best for your business without the costs and worry of the initial layout, upgrades and ongoing training.
Benefits of Outsourcing:
- IT staffing costs greatly reduced or removed
- Access to highly skilled, specialist staff
- Better planning and migration
- Improved equipment purchasing power through Webbreez
- Faster service through remote control resolution
- Shared risk and reduced accountability
You want to get things done, but don’t have the time to do them. Let us do it for you.
We can provide you with Virtual Assistants (VA), who can help ease your work load. Have them enter data for you, research, write your marketing materials, or even have them manage your Wordpress-run site or customized CMS. No training needed, no additional cost of providing for employee benefits, as you would for an additional staff in the company.
Here are just some tasks you can assign to your VA:
- Online research
- Editing and formatting documents for printing or online publishing
- Write copy for website, marketing materials, etc.
- Data encoding
- Create slideshows
- Manage Wordpress blogs or sites
- Put content into content management systems
- Resize and edit photos